Frequently Asked Questions

Wear comfortable clothing. Minimal makeup is encouraged. We will provide a robe, comfortable socks and a nice cozy blanket to keep you comfortable throughout your treatment.

We currently have two Single Head Spa rooms as well as our Double Head Spa room, so it is your choice if you would like to be private or in a room with a friend! We NEVER schedule two people in the double room who are not together.

We have two single Head Spa rooms as well as a double Head Spa room, therefore we can do 4 Head Spas at one time!  If you are booking with a friend or for a special event please make us aware! These are great for a ladies day or a date night/day! 

We exclusively use Oway Organic products and ingredients. We believe in non-toxic, holistic hair and skincare. Each of our treatments will begin with a microscopic

consultation analysis of your scalp, followed by a custom-tailored, hand blended treatment just for you.

• For those with sensitive, reddened, irritated skin we will use Oway’s Soothing line of dermatologically tested products that will soothe, decongest, reduce redness, replenish lipids and normalize.

• For those with oily skin, we will use Oway’s Excess Sebum line that will detoxify, dermo-purify and balance the state of the scalp prone to seborrhoea imbalances. This line has deep rebalancing and anti-inflammatory action.

• Dry/Flakiness? We will use Oway’s Purifying line that purifies and regulates along with its refreshing and sanitizing action. This line regenerates skin subject to scaling, reactivates the scalp’s microcirculation, and relieves itching and burning typical of skin with dandruff.

NO! We do not use ‘steam’ in our Head Spa treatments! We exclusively use Mist for all of our treatments. Before explaining the difference, lets first talk about why steam/mist would be used in a Head Spa treatment. As the foundation of healthy hair, a clean, unclogged scalp is key to optimizing the hair’s natural luster, resilience and strength. In order for treatment to be absorbed into hair, it’s crucial that the follicle is open and receptive. Gently heating the hair is the most effective way to encourage treatments to penetrate the follicle and sustain results. This aspect of heat is why steam and mist are so imperative to the treatment process. 

Steam is essentially the conversion of water at an extremely high temperature which can adversely affect the structure, strength and integrity of the hair. Not only can this negate treatment benefits and compromise color intensity it can cause damage to hair.

Mist on the other hand is an ultrasonically created at a much lower temperature. Mist opens up pores with the same capability as steam while doing far less damage. As the foundation of healthy hair, a clean, unclogged scalp is key to optimizing the hair’s natural luster, resilience and strength. In order for treatment to be absorbed into hair, it’s crucial that the follicle is open and receptive. Gently heating the hair is the most effective way to encourage treatments to penetrate the follicle and sustain results. Additionally, damaged hair does not receive treatment as well, so this process is crucial for repairing and restoring hair. 

Furthermore, the technology we have chosen to utilize even offers a Cooling Mist. By using a cooling mist, the hair follicle seals itself shut, locking in treatments for longer lasting benefits. Cooling mist also gives a revitalizing sensation to your scalp, further enhancing that spa-like experience.

All of our Head Spa treatments include a Fluff dry/towel dry. We do have Finished Styling options that you can add on- Blow Dry, Blow Dry with Curls, Blow Dry with Silk Press and a Curly styling option.

Yes, all of our ingredients are safe for any kind of treated hair! With that being said, we recommend building in a week buffer between any kind of chemical service and your Head Spa appointment because there is a chance that the color can lift during the detox process. Additionally, we do recommend waiting at least a week AFTER your Head spa treatment before doing any kind of chemical treatments. It is not ideal to apply chemicals to a freshly cleaned scalp.

All products used in our treatments are color-safe and non-stripping for permanent color. However, if you have recently colored your hair with semi- or demi-permanent products, please understand that fading may occur due to the washing involved in the Head Spa process.

Absolutely! Our Head Spa services are designed to cater to all hair types and textures. Whether your hair is straight, wavy, or curly, our treatments can be tailored to meet your specific needs and enhance the health of your scalp and hair.

To ensure the best results, we kindly ask that clients come with full access to the scalp. We’re unable to perform services on hair with extensions, braids, or sew-ins, as these styles obstruct access to the scalp and pores.

If you have hair extensions, please note that The Head Spa Sanctuary is not responsible for any slippage that may occur during a Head Spa treatment. We do not recommend Head Spas for tape-in extensions or for clients with three or more rows of extensions. If you choose to proceed with a Head Spa despite having tape-in extensions or multiple rows, you acknowledge that we may not be able to provide the full experience due to the need to protect the adhesive in tape-in extensions and restricted access to the scalp with multiple rows.

All products used in our treatments are color-safe and non-stripping for permanent color. However, if you have recently colored your hair with semi- or demi-permanent products, please understand that fading may occur due to the washing involved in the 

Here at The Head Spa Sanctuary, we only offer our completely organic and natural ingredients for our treatment so it is completely safe for pregnant customers! If you have any concerns it is best you consult your doctor though to ensure there isn’t any type of herb or oil you should avoid or that lying flat during the treatment isn’t an issue.

We recommend indulging in a Head Spa session once a month.

As the skin, including the scalp, undergoes a renewal cycle of approximately 28 days, scheduling a monthly Head Spa appointment can effectively contribute to maintaining a healthy scalp.

We recommend not washing your hair for 48 hours prior to your head spa treatment if possible.

Once in the Head Spa private room, video recording will be prohibited unless discussed ahead of time. We are happy to take a few photos or videos for you, just ask   Otherwise, please set your phone to silent mode and set it aside before starting the treatment.

We use clean, non-toxic products across all our treatments to ensure a safe and luxurious experience. Our spa incorporates trusted brands like Innersense, Oway, Knesko Skin, and Osmosis in various treatments, each selected for their high-quality, effective ingredients.

To ensure you receive the full benefits of your head spa experience, we kindly ask that all residue, such as glue or adhesives from extensions or wigs, be completely removed from your hair and scalp prior to your appointment. This allows us to provide thorough scalp care and ensure the best possible results!